Tracking Your Order

We have an automated tracking system that allows you to monitor the progress of your order with the click of a mouse or the swipe of a screen. The status of your order will be updated in your account - simply log in to track your parcels. Of course, you can always contact customer services via chat or email to track your order. We are in the office from 9am to 5pm Monday to Friday.

We track every parcel daily from the moment you place it to the point its delivered so you can rest assured your order is in safe hands and will reach your recipient. If there are any problems, we will take immediate action and resend the parcel and update you accordingly. If nobody is home when we try to deliver, a card will usually be left. Delivery will be reaftempted the next day or instructions will be left by the courier.

Gausstherapy makes every effort to maintain strong working partnerships with our delivery partners to ensure the safe and timely arrival of your order. If you wish to track your order. please use your unique tracking reference code in the order confirmation email you receive just after your order has been processed. Simply enter your unique reference code to get the latest information on the status of your order.

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