Shipping Policy

Shipping:

After your payment is verified, it takes an estimated 1-3 business days to process, ship and receive your order within the United Kingdom.

Priority shipping is available on all orders before 1pm. This is also a Mon-Fri service only so please be aware when making the upgrade. Weekend & bank holiday priority next day shipping orders will be sent out on the next working day.

 

Tracking:

Once your shipping confirmation is emailed you will receive your tracking number. Again, you can simply follow your parcels journey via our easy check tracking page onsite.

Alternatively contact customer support for assistance.

Returns:

Any brand new product can be returned for a full refund or store credit at anytime without question, so long as it's complete with all it's original packaging/contents.

 

Please Note:

Any shipping charges, or promotional items are non-refundable. The customer will be responsible for any returned goods unless the wrong item has been sent out to you. Once we receive it back and verify the contents we'll quickly process a full refund back to you via your original payment method.

Please contact us to schedule the return via the contact page or via email at info@gausstherapy.com

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